Who your AI is, by design.
RealDNA defines your agent’s temperament, values, humor, and how it thinks and treats people. Set it once, and it stays the same on every model, in every conversation.
Same model. Same memory. Same read of the person. Only the agent’s DNA changes.
Not just how it talks. What it does: one asks, one acts, one finds a bolder route.
A personality, not a prompt.
Most agents get their character from a few lines in a system prompt. RealDNA gives yours a full one, built from traits you tune, and it holds no matter which model runs underneath.
Don’t take our word for it. Run one DNA on different models in the Lab →
Customers say thank you. To your AI.
This pilot company tuned its own DNA, and kept tuning it. Late one night, a customer worked through a problem with their AI agent over email. Every email ended with a note that they were talking to an AI agent.
The customer’s last reply is on the right. A script answers questions. A character makes people feel looked after.
Shared by the Head of Customer Success and Implementations, pilot company
Everything that makes a character.
RealDNA describes an agent the way DNA describes a person. It doesn’t change on its own. It’s who your agent is, while everything it learns lives in its memory.
Personality
The Big Five and honesty-humility: how open, organized, outgoing, agreeable and steady your agent is.
Temperament
Curiosity, playfulness, appetite for risk, and how it holds up under pressure.
Social style
How assertive it is, how it handles conflict, and whether it leads the conversation or follows.
Empathy
How well it understands what people feel, and how much of that it shows.
Humor
How often it jokes, and in what style: dry, warm, playful, or not at all.
Thinking
Analytical or intuitive, quick or deliberate, big picture or every detail.
Values and drives
What it cares about and what moves it: integrity, curiosity, helping others, independence.
Backstory and body
A life story, history and even a physical description, for characters, companions, avatars and robots.
Use only what your agent needs.
Not every agent needs a full DNA. Turn on the traits that matter for your case and leave the rest at their defaults.
Support agent
A handful of core traits: patience, directness, warmth. A consistent brand voice on every channel.
Sales agent
Core traits plus values and drives. Personas that sell the way your best reps do.
Personal assistant
Most of the DNA. A full character that people talk to every day and want to keep talking to.
Characters and games
All of it, backstory and body included. Characters that stay themselves through every scene.
Sliders, not prompts.
Set each trait on its own scale, save it as a DNA, and assign it to any agent. Create as many DNAs as you need: one for support, another for sales, a third for your assistant.
Try different personalities in the Lab →Personality is a product decision.
Today, your agent’s character is whatever the model ships with, and it changes when the model does. RealDNA makes it yours, and keeps it yours.
Your brand, not your model’s.
Your agent sounds and acts like your company, not like every other agent running on the same model.
Survives every model change.
Switch providers or take a model update, and your customers still meet the same character.
Worth coming back to.
People return to assistants they enjoy talking to. Character is what makes them enjoyable.
Your AI adapts to each person, and stays itself.
Adaptive Style, part of Experience Core, learns how each person wants to be spoken to and recommends how to respond. By default, your agent follows it. The Empathy trait in its DNA decides how far it bends: a warm agent adapts fully, while a blunt one notices the customer is upset and stays mostly itself.
Add Experience Core and Knowledge Base, and your agent knows who it’s talking to, how they want to be spoken to, what your company knows, and who it is.
Experience Core
Each person’s history, what matters to them, and how they want to be spoken to. Adaptive Style included.
Knowledge Base
Everything your company knows, classified, current, and ready for every answer.
RealDNA
Your agent’s own character. Set once, the same on every model.
Included in two solutions. An add-on in four.
Full RealDNA comes with the assistant and smart device setups. Every other setup lets you adjust a few basic traits, with full RealDNA as an add-on.
For Support Teams
One memory of every customer, shared by your AI agents and your team.
For Call Centers
Live help on every call: who’s calling and what to say.
For Internal Knowledge
Butler answers employees from everything your company knows.
For Sales Teams
Remembers every buyer and shows why deals stall.
For Personal Assistants
Assistant apps that learn each person from conversation.
For Smart Devices
Personal and household memory for speakers, cars and wearables.
Questions about RealDNA.
No. DNA is who your agent is, and it stays the same until you change it. What your agent learns from conversations lives in its memory, not in its DNA.
No. A support agent might use a handful of traits, a personal assistant most of them, and a game character all of them, backstory included. Turn on only what your agent needs.
Yes. The same DNA behaves the same way on any model, so switching providers or updating models doesn’t change who your agent is.
Yes. Create a DNA for each agent or use case, and assign each one to the agents that need it.
No. RealDNA is your agent’s DNA, not your users’. We never collect anyone’s genetic data.
Every RealMemory solution lets you adjust a few basic traits. The full RealDNA module is included in the assistant and smart device setups, and is an add-on everywhere else, with one monthly subscription per agent DNA.
Through the same API and MCP as the rest of RealMemory, so there’s nothing new to integrate.
Give AI real experience.
Investing in AI infrastructure? Let’s talk →