AI has knowledge. We give it experience.
Connect your AI to RealMemory, and it remembers every person it talks to, learns what works, and gets better with every conversation. Any model. No retraining.
Now onboarding design partners for support teams
Memory is the missing piece for AI. That’s what we build.
What your AI knows before it replies.
Three incoming messages. Three right answers.
Real results, in weeks.
Here’s what changed at three of our pilot companies.
Support: tickets the AI agent closed end to end, with no human, in two weeks.
Call center: call time on 3 in 4 calls, with live guidance for operators.
Internal knowledge: employee questions answered completely, with no person involved.
Support: customer frustration, measured by surveying the company’s own customers.
Director of Support and Client Success, pilot company
We’re not storage. We’re memory.
Storage saves what was said and searches it later. RealMemory understands the person, uses what your company knows, and learns what works.
What does forgetting cost your support team?
Every time a customer has to repeat themselves, you pay twice. Enter your numbers.
There are more than 15 million contact center agents worldwide (Cavell, 2025), and every company is now putting AI agents beside them. Neither remembers your customers. That’s the gap we close.
Every lesson your AI learns, in plain sight.
See what your AI has learned, how often it worked, and what it replaced. Correct anything, and your agent uses the fix on the very next answer.
Memory that prioritizes, connects, and evolves.
Prioritizes
Not everything is worth remembering. RealMemory weighs every memory by relevance and meaning, so your agent recalls the one detail that matters, not a page of transcripts.
Connects
A billing issue, a plan change and a second complaint aren’t three facts. They’re one story. RealMemory links them, so understanding grows from relationships.
Evolves
When something changes, the old fact is replaced at once. When a fix works, it becomes experience the next conversation can use.
Plug in your way. No retraining.
Two API calls, or connect over MCP and your agents use RealMemory as a tool. Built to work with Claude, OpenAI and any other model, so you can switch providers and keep everything your AI has learned.
Request the docs →One engine. Three modules.
Use one or all three. Every solution is built on Experience Core.
Experience Core
Remembers each person: their history, what matters to them, what’s still open, and how they want to be spoken to, with Adaptive Style included. The heart of every solution.
Knowledge Base
Connects to Slack, email, wikis and docs, classifies everything your company knows, keeps it current, and learns from every answer your people give. Your agent gets only what each answer needs.
RealDNA
Give your AI its own personality, tuned far beyond tone and directness: warmth, curiosity, humor, proactivity, and many more traits. Same model, a character that’s unmistakably yours.
Start with support. Grow from there.
Every company is deploying AI agents in support, and none of them remember. We start where conversation volume is highest and the payoff shows in weeks. The same engine already works inside companies and in call centers, and it powers assistants that know the people they serve.
Starting where forgetting costs the most: customer support.
Support teams pay for forgetting every day: customers repeating themselves, issues reopening, agents rebuilding context. RealMemory gives your AI agents and your human team one shared memory across phone, chat and email. It learns what resolves each issue, so the fix one person finds helps the next customer.
Learn more →Proof, in your own numbers. Every deployment measures memory on against memory off. We call the difference Experience Lift.
Your experts take vacations. Butler doesn’t.
Every company has a wiki nobody trusts and a few people who know how everything really works. Butler reads your docs, notices what’s missing, and asks the right people to fill the gaps. At a 200-person pilot company, it answered about 100 questions a day, more than 85% of them on its own.
Learn more →Know every caller before you say hello.
Operators type a customer ID and the question. While the caller is still on the line, RealMemory answers with who’s calling, what your company knows, and what to say. In a pilot, three in four calls dropped from 10 minutes to 4, and customer satisfaction rose 25%.
Learn more →An assistant that actually knows you.
For companies building assistant apps: personal assistants, companions, coaches and copilots. It learns each person from conversation (their habits, important days and how they like to be spoken to) and speaks first when something matters.
And it’s more than memory: RealDNA gives your assistant a personality you design, far beyond tone and directness.
Learn more →Knowledge is solved. Experience isn’t.
Every company is putting AI in front of its customers, and they all run on the same handful of models. Without memory, AI knows everything except your customers and what works for them. We don’t replace your AI agent. We make it learn. RealMemory sits underneath whatever agent or helpdesk you use, so it gets smarter with every conversation, and that experience belongs to you, not your model provider.
Same models, different results.
Everyone has the same AI. What sets yours apart is what it has learned from your customers.
Any model, any agent.
Works under the AI agent and helpdesk you already have. Switch providers and keep everything it’s learned.
It compounds.
Every resolved issue becomes experience your AI reuses. The longer you run it, the further ahead you are, and no one can buy that shortcut.
Built by people who’ve lived the problem.
We’ve automated key parts of support and revenue operations work at hypergrowth companies. The AI kept getting smarter. It never got wiser: it forgot every customer when the conversation ended, and every lesson started from zero. RealMemory fixes that.
Founders with operating experience at hypergrowth companies.
The more AI remembers, the more it must protect.
Memory is the most personal data your company holds: what customers said, what went wrong, what they need next. RealMemory is designed security-first. Every deployment is built on these principles.
You own the memory
Your data stays yours. Export it anytime, take it anywhere. It never trains anyone’s model, including ours.
Private before it’s stored
Card numbers and personal data are redacted before anything is saved. What we never store can never leak.
Encrypted and isolated
Encrypted in transit and at rest. Each client’s memory is kept separate from every other client’s.
Text only, no biometrics
We work from conversations, never voiceprints.
Your region, your access
Choose where your data lives. SSO and role-based access decide who sees what.
You stay in control
See, correct or delete anything RealMemory remembers. One request deletes a person everywhere.
Every change on record
A full audit log shows what was remembered, changed or deleted.
Certifications in progress
SOC 2 Type I and ISO 27001 are in progress.
Give AI real experience.
Investing in AI infrastructure? Let’s talk →