People are made of memories. Now AI agents are too.
We build AI agents that know who they are, know your business, and remember everyone they talk to. Yours goes live in one week and gets better with every conversation after that.
Think of the best person who ever helped you. And the worst.
They remembered you.
The woman at the beauty counter who knew what suited you before you asked.
The mechanic who told you straight what was broken and what could wait.
The teacher who knew which kid needed a push and which needed a break.
The barista who started your usual before you reached the counter.
They forgot you.
The help line where you explain everything for the fourth time.
The clinic that asks for your date of birth, again.
The app that asks for your order number while you’re logged in.
The chat that greets a ten-year customer like a stranger.
The difference isn’t how much they know. It’s what they remember about you.
Our agents remember your customers too. But it starts with your data.
No time to get your data ready for AI? You don’t have to.
If your data were clean and in one place, any AI could answer your customers. It almost never is. It lives in your ERP, in Slack threads, in email and in people’s heads.
Connect your systems in a few clicks, or let us do it for you. We organize everything for your agent and keep it current every day. Connections go both ways, so your agent can update your ERP, not just read it.
50+ integrations are ready. If your system isn’t one of them yet, we build the integration, usually in one to four weeks, while your agent is already live on everything else.
Your business systems
Your team’s tools
RealMemory
One memory, organized for your agents and refreshed every day
Some answers aren’t in any system. For those, your agent asks the right person on your team and remembers the answer.
See what it remembers before every reply.
Behind each reply
What it remembers, knows and decides
Nest & Table agent
Home goods store support, on chat
Illustration with example businesses.
Want to try it yourself?
Talk to an agent, change its DNA, and see what it remembers.
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The best people have three kinds of memory. So do our agents.
Who they are
Their character, their style, the way they talk to people. In a RealMemory agent, that’s RealDNA. You design it, and it stays the same in every conversation, on any AI model.
What they know
Every product, every policy, every answer. That’s the Knowledge Base: your company’s information, read, organized and connected, so the agent finds the right answer instead of guessing.
What they’ve lived
Every person they’ve helped, every mistake they’ve fixed, every question they had to ask. That’s Experience Core: it remembers each person, learns how they like to be spoken to, and learns from every conversation.
Consistent and personal. Who it is stays the same. How it talks to each person adapts.
Never guesses. When it doesn’t know something, it asks the right person on your team, over Slack or email, and remembers the answer for next time.
N
Nest & Table agent
Home goods store support, on chat
Calm
Practical
Owns the problem
Hey, where’s my order?
Before reply 1
Tom has one open order, so no order number needed: the replacement bowl, sent express.
It’s for his dinner on Friday. He mentioned it last week.
His last two ceramic deliveries arrived cracked. This one shipped double-boxed.
Tracking: out for delivery, arriving today.
Prefers short answers.
Calm and practical. Owns the problem, keeps it short.
Hi Tom! Your new bowl arrives today, in time for Friday’s dinner. Double-boxed this time, so it should arrive in one piece.
Ha, thanks for remembering. Also, I need a housewarming gift, under $80.
Before reply 2
Loves the Ash Grey stoneware. Bought the plates in May.
Ash Grey serving set: $72, in stock. Gift wrap is free.
Good mood, in a hurry. Keep it short.
The Ash Grey serving set you liked is $72, and gift wrap is free. Want it sent straight to your friend, double-boxed?
Yes, perfect.
Great. Send me your friend’s address and I’ll take care of the rest.
After the conversation
Tom buys gifts around $80 and loves Ash Grey.
B
Bloom Studio agent
Beauty salon support, on chat
Warm
Upbeat
Talks like a stylist
Hi! Can I book a color appointment for Saturday?
Before reply 1
Maria, a regular. Copper balayage with Jess, 10 weeks ago.
Last visit, she was getting ready for her sister’s wedding.
Jess is free Saturday at 11:00 and 2:30. Color takes about 2½ hours.
Warm and upbeat. Talks like a stylist, not a booking form.
Hi Maria! How was your sister’s wedding? Saturday works: Jess has 11:00 or 2:30 for your copper refresh. It takes about 2½ hours.
It was amazing, thank you! 11, please. Also, my scalp got really itchy after last time.
Before reply 2
Nothing about this in her history. New, and important.
She sounds worried, not angry. Reassure first, then the plan.
Salon rule: a sensitive scalp means a patch test 48 hours before color.
Oh no, I’m sorry, that’s no fun. I’ve told Jess, and she’ll use the gentle formula. Could you stop by Thursday for a free 5-minute patch test?
Perfect, thank you!
You’re all set: patch test Thursday, color Saturday at 11:00 with Jess. See you soon, Maria!
After the conversation
Maria has a sensitive scalp: gentle formula and a patch test before every color.
S
Live call, operator Sam
Internet provider call center
Calm
Plain words
One clear next step
My internet keeps dropping every evening. This is my third call this week.
Sam asks RealMemory, using Linda’s customer ID.
Before the suggestion
Linda, a customer for 6 years. Two calls this week, both told to reset the router.
She works from home in the evenings. Prefers updates by text.
Wants to be heard first. Tired of repeating herself.
Network work in her area every evening until Friday. A reset won’t help.
In 58 similar calls, an apology plus a one-month credit kept the customer.
Your house style: calm, plain words, one clear next step.
Apologize for the repeat calls first, and don’t ask for another reset. She works evenings from home: explain the work ends Friday, offer a one-month credit, and promise a text when it’s fixed.
Linda, I’m sorry you’ve had to call three times, and I know evenings are when you work. It’s not your router: there’s network work in your area until Friday. I’ve added a one-month credit, and we’ll text you the moment it’s done.
Okay. Thank you, that actually helps.
After the call
Linda: area outage, credit applied. Text her Friday when the work is done.
B
Butler
Internal agent, in Slack
Friendly colleague
Short answers
Always cites a source
Can I expense a coworking day pass while I’m in Austin next week?
Before reply 1
Travel policy in Notion says $40 a day. Finance raised it to $50 in Slack on Oct 2. The newer one wins.
Priya, Sales. Last week she asked for the client pitch template for this Austin trip.
Likes a quick answer with the source.
Friendly colleague. Short answers, always with a source.
Yes, up to $50 a day. It went up from $40 on Oct 2, per Finance. File it under Travel. And good luck with the Austin pitch!
Thanks! Does that include a meeting room if the client joins?
Before reply 2
Not in any document or past answer.
Won’t guess. Asks the owner on Slack: Dana in Finance.
I don’t know that one yet, so I’ve asked Dana in Finance. I’ll message you as soon as she answers.
Later, in #ask-butler, Dana answers: up to $100 a day if a client attends.
Dana says yes: up to $100 a day if a client attends. Add the client’s name to the expense.
After the conversation
Meeting rooms with a client: up to $100 a day. Butler now answers this for everyone.
Underneath, they run on the same AI models as everyone else’s agents. So what makes them different?
Memory isn’t one feature inside our agents. Memory is the whole agent.
That’s why we’re called RealMemory.
Pick the job. We build the agent.
No engineers on your side. We connect your data, build the agent and get it live.
Support agent
For your customers, on chat and email.
It knows every product and policy, remembers every customer, and hands the conversation to your team when it isn’t sure.
Meet the support agentCall center agent
For your operators, during live calls.
They ask, and in seconds it tells them who the customer is, what they need, and what to say next.
Meet the call center agentButler, your internal agent
For your team, in Slack, web chat or email.
It answers questions about your company and respects who’s allowed to see what. When it doesn’t know, it asks the right person and remembers the answer.
Meet ButlerBuilding something else, like a personal assistant or a sales agent? Let’s talk.
Real results.
Here’s what changed in pilot. Names kept private.
Support
Tickets solved with no human
After one week of setup and one week of tuning
Support
Answers a human had to correct
Same pilot, same two weeks
Call center
Call time, on 3 out of 4 calls
With live guidance for operators
$8–10k a month
Saved at the same support pilot. That’s the head of support’s own estimate, based on the results above. Now they want to use RealMemory for more.
When it doesn’t know, it asks. Then it never has to ask again.
That’s how it keeps getting better: it learns from your team, not just your documents. In our internal knowledge pilot, whenever Butler couldn’t answer, it asked the right person in Slack and remembered the answer for everyone.
~40% → 85%+
Questions answered completely on its own, after one month
Butler, at a 200-person software company
“Don’t waste your time, ask RealMemory, this agent knows everything about us.”
The same company’s COO, at a company town hall
Your data stays yours.
Never used to train anyone’s AI model.
Encrypted, kept separate from every other company, in a US or EU data region.
Personal data and card numbers removed before anything is stored.
See, correct or delete anything it remembers. One request removes a person everywhere, with a full audit log.
SOC 2 Type I and ISO 27001 in progress. Security