Remember people, the way people do.
Experience Core remembers everyone your AI talks to: what happened, what matters to them, and how they want to be spoken to. Every conversation makes the next one better, on any model.
The heart of every RealMemory solution · Adaptive Style included
One customer. Three months. Nothing said twice.
No one told the agent what mattered to Lena. It learned that, and remembered.
It remembers, so customers don’t have to.
Saving every conversation isn’t memory. After each one, Experience Core decides what mattered about the person and connects it to what it already knows. Like the brain, connections that keep mattering grow stronger, and outdated facts are replaced.
Third time, same problem. This time, it went differently.
A customer hit the same issue twice, and both times the agent started from the top: open the app, go to settings, click here. The third time, the customer wrote back in capitals.
With Experience Core, the agent remembered what had already failed twice, and Adaptive Style read the capitals as someone who needed the problem owned, not another script. So the agent skipped the steps, owned it, and fixed it. The customer’s reply: finally, someone who cares.
Customer frustration with support at one pilot company, measured by surveying its customers after replies started matching how each one likes to be spoken to.
Director of Support and Client Success, pilot company
What to say is half of it. How to say it is the other half.
From the same conversations, Adaptive Style learns how each person wants to be spoken to: who swears without meaning it, who needs to vent first, who wants one line and nothing else. Your AI gets a recommendation for every reply, and your human team can get it as a short brief.
It works from text only, never tone of voice. It learns one person at a time, and your agent’s DNA decides how far it adapts.
See exactly what it knows about each person.
See what Experience Core knows about each person and how they want to be spoken to. Correct anything, add what your team knows, or switch Adaptive Style off for anyone who asks.
People’s memories stay theirs: visible only to your team, never used to train anyone’s model, and deleted everywhere with one request.
Works even better with Knowledge Base and RealDNA.
Experience Core knows each person. Knowledge Base knows your company. RealDNA decides who your agent is. Together, your AI answers like someone who has been on your team for years.
Experience Core
Each person’s history, what matters to them, and how they want to be spoken to. Adaptive Style included.
Knowledge Base
Everything your company knows, classified, current, and ready for every answer.
RealDNA
Your agent’s own character. Set once, the same on every model.
The base of all six solutions.
Experience Core is included in every setup, with Adaptive Style always on board.
For Support Teams
One memory of every customer, shared by your AI agents and your team.
For Call Centers
Live help on every call: who’s calling and what to say.
For Internal Knowledge
Butler answers employees from everything your company knows.
For Sales Teams
Remembers every buyer and shows why deals stall.
For Personal Assistants
Assistant apps that learn each person from conversation.
For Smart Devices
Personal and household memory for speakers, cars and wearables.
Questions about Experience Core.
Anything in a conversation that matters about the person: what happened, what’s still open, promises made, preferences, and how they like to be spoken to. Small talk isn’t kept.
No. Like a person, it keeps what matters. Connections that keep mattering get stronger, and outdated facts are replaced the moment they change.
The part of Experience Core that learns how each person wants to be spoken to. It’s always included, works from text only, and you can switch it off for anyone.
Knowledge Base learns what’s true for everyone at your company. Experience Core learns about each person, one at a time.
Yes, if you choose. Your AI agents and your people can share one memory of each customer.
Yes, with no retraining. Switch models, and every memory stays.
Yes. You can see, correct or delete anything it remembers, and one request deletes a person everywhere. Nothing it learns trains anyone’s model.
Two calls. After a conversation, one decides what, if anything, is worth saving. Before a reply, the other asks what it knows about this person. Same API and MCP as the rest of RealMemory.
It’s the base module in every RealMemory solution, and Adaptive Style always comes with it, never as an extra. Knowledge Base and RealDNA are included in some solutions and available as add-ons in the rest.