Product · Overview

One agent. Three kinds of memory.

Every RealMemory agent knows who it is, knows your business, and remembers everyone it talks to. We build it for you, and it goes live in one week.

Works with any AI model, across chat, email, Slack and live calls.

01. Who it is

RealDNA gives it a character you design.

Every great team member has a way about them. RealDNA is your agent’s: its temperament, its values, its humor and how it thinks. We design it with you, and it stays the same in every conversation.

Designed, not prompted

Set how warm, direct, patient or playful it is. You change settings, not long prompts.

The same on any model

Switch AI models and your agent stays itself, even deep into a long conversation.

One DNA or many

Reuse one DNA across agents, or give each job its own. Every change is saved, so you can always go back.

Knows how far to adapt

Experience Core learns how each person likes to be spoken to. RealDNA decides how far your agent adapts.

02. What it knows

Knowledge Base gives it answers, not search results.

Your company’s knowledge lives in your ERP, in Slack threads, in email and in people’s heads, and there’s too much of it for any AI to read at once. Knowledge Base reads it all and hands your agent only what each answer needs.

Reads everything, organizes it

It reads and classifies every document, thread and record, so millions of lines turn into the right answer.

Only what each answer needs

Too much context makes AI guess. Your agent gets only what matters for the question in front of it.

Current every day

Every day it reads what changed and decides whether it matters. When a newer answer replaces an old one, the newer one wins.

Learns from your team

When someone on your team answers a question it couldn’t, it learns the answer for everyone.

Sources on record

Every answer is logged with its source, so your team can check where it came from.

03. What it’s lived

Experience Core remembers people the way people do.

Saving every conversation isn’t memory. After each one, Experience Core decides what mattered about the person and connects it to what it already knows. Connections that keep mattering grow stronger.

Remembers each person

What happened, what’s still open and what matters to them, so nobody has to explain things twice.

Learns how to talk to them

Who wants one line, who needs to vent first, who swears without meaning it. It reads text only, never tone of voice.

Keeps up as people change

A new plan, a new job, a changed mind. Outdated facts are replaced, not piled up.

Asks instead of guessing

When it doesn’t know, it asks the right person on your team, over Slack or email, and remembers the answer for everyone.

Yours to see and correct

See what it knows about each person, correct anything, or add what your team knows.

04. Your data

Your systems, ready for your agent.

If your data were clean and in one place, any AI could use it. It almost never is. We connect your systems, organize everything for your agent, and keep it current every day.

50+ integrations, ready now

Business systems like Sage, QuickBooks, NetSuite, Microsoft Dynamics, SAP, Odoo, Salesforce and IBM i (AS/400). Team tools like Slack, Confluence, Jira, Notion, Gmail, Google Drive, Intercom, Zendesk and Freshdesk.

Reads and writes back

Connections go both ways, so your agent can update your ERP, not just read it.

You decide what it reads

Pick the Slack channels, the inboxes and the folders. Your access rules carry over, so people only get answers they’re allowed to see.

Not on the list? We build it.

Usually in one to four weeks, while your agent is already live on everything else.

05. It learns

It gets better with every conversation.

Most AI is as good on day 300 as it was on day one. RealMemory agents aren’t. Every conversation adds experience, every answer your team gives adds knowledge, and none of it is lost when you switch models.

~40% → 85%+

Questions Butler answered completely on its own, after one month at a 200-person software company.

−28%

Customer frustration with support at a pilot company, after replies started matching how each customer likes to be spoken to.

11% → 48%

Support tickets solved with no human, after one week of setup and one week of tuning.

06. Getting started

We build it. It’s live in one week.

1

Pick the job

A support agent, a call center agent, or Butler for your team.

2

Connect your data

We connect your systems and tools, or you do it in a few clicks.

3

Shape its character

We design its RealDNA with you, so it sounds like your company.

4

Go live

In one week. After that, it learns from every conversation.

No engineers on your side.

07. Security

Memory people can trust.

Never used to train anyone’s AI model.

Encrypted, kept separate from every other company, in a US or EU data region.

Personal data and card numbers removed before anything is stored.

See, correct or delete anything it remembers. One request removes a person everywhere, with a full audit log.

SOC 2 Type I and ISO 27001 in progress. Security

08. Questions

What people ask us.

Can we buy just one part, like Knowledge Base?

No. RealDNA, Knowledge Base and Experience Core work together as one agent, and that’s how we build it.

Do we need engineers?

No. We connect your data, build the agent and get it live. Your team helps us tune it.

How long does it take?

Your agent goes live in one week. If a system you need isn’t connected yet, we build the integration, usually in one to four weeks, while your agent is live on everything else.

Which AI models does it work with?

Any of them. If you switch models, your agent keeps its character and everything it has learned.

What happens when it doesn’t know something?

It never guesses. It asks the right person on your team and remembers the answer for next time.

Can we see and change what it remembers?

Yes. Your team can see, correct or delete anything it remembers. One request removes a person everywhere, with a full audit log.

Is our data used to train AI models?

Never. It isn’t used to train anyone’s AI model, and it’s kept separate from every other company.

Give AI real experience.

Memory that prioritizes, connects, and evolves.
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